Are you about to conduct your virtual instructor-led training? It's typical to face challenges along the way, especially if you haven't tried this yet with your team. But as industries shift to a work-from-home setup due to the pandemic, everyone should now be getting used to turning on their webcams and participating in regular meetings and training sessions. To keep everything professional and productive, check out this list of training etiquette that should apply to everyone.
Run a Tech Check
Before the meeting, it's best to run a tech check. If you're on your smartphone, make sure that you have a strong signal. Close other apps that can interfere with your virtual training. And if you're on your computer, test your connection speed, along with your camera and mic. The last thing you want to happen is to be interrupted by a lag or a slow Internet connection.
Set Your Own Rules at the Beginning
Set the house rules at the beginning of the virtual instructor-led training session. Explain how important it is, and help trainees to understand each rule. Cite examples if necessary.
For some, telling offensive or outright rude jokes is no big deal, especially in face-to-face meetings. Things are different when everything is virtual. Instructors and colleagues can be affected by what you say and write. So the bottom line is, be a role model and promote an environment of mutual respect.
Be Funny, But Don't Overdo It
Let's face it. Virtual training can get boring. It's also a lot easier to lose focus by simply switching screens. So, don't hesitate to make the training session fun and engaging. The thing is, it's best not to overdo it. You want trainees to take things seriously. It’s important to be warm, but still professional.
Avoid Sharing Inappropriate Material
Do you want to cite examples while explaining “do’s and don'ts” during the virtual training? You're free to do that as long as you don't share any inappropriate material with your attendees. Also, don't note personal examples. It’s best to avoid conflict. Private information should remain private, even in an online landscape.
Avoid Using Strong Language
This is a crucial aspect of every virtual training. It's just so easy to become misunderstood, especially online where there can be less context. So even if you have good intentions, people may find your language insulting if you've expressed yourself in a bad light.
Be professional and respectful. Avoid typing comments and messages in all caps. Be careful with punctuation, and always read over your reply before clicking “send.”
Learn to Forgive
Everyone makes mistakes. Although you've properly explained the house rules during the initial training, anyone can still mess up. It's best if you can extend your patience and understanding during these instances. Let them know their mistakes, and correct them with respect and professionalism.
Teach and Apply the Best Training Etiquette
Along with these tips on how to effectively establish training etiquette, it’s best to use training delivery solutions that are tested. At ReadyTech, we offer the most advanced and user-friendly tools that can build a positive, safe, and engaging environment for learning. Give us a ring today to get started!